Legal notice, terms, privacy and refunds

1. Who we are

Southampton Intelligence is a trade name of Great Heights Systems S.L., a Spanish limited company with tax ID (NIF) B66755075, registered address Av. Alcalde Barnils, 72, 1ª planta, 08174 Sant Cugat del Vallès (Barcelona), Spain. Contact: hello@southamptonintelligence.com. This notice is provided under Spanish Law 34/2002 on information-society services (LSSI-CE).

2. What the service is

Southampton Intelligence provides exposure analysis: a report that lists tax measures (enacted, proposed, in consultation or recently rejected) that may affect a family profile described through anonymous answers, with estimated ranges, key dates, mechanics, official sources and suggested questions for the client's own adviser. Reports are reviewed before delivery by a qualified tax reviewer.

The service is not tax, legal, accounting or investment advice and does not create an adviser-client, attorney-client or fiduciary relationship. Figures are estimates derived from self-reported ranges and stated assumptions. Decisions should be taken with a qualified adviser on the basis of the family's actual facts.

The service is intended for professionals and businesses (family offices, wealth managers, advisers and their clients).

3. Plans, payment and delivery

Exposure Report: $390 one-time per family profile, delivered within 48 hours of payment (business days). Radar: $290 per month, billed monthly, cancellable at any time with effect from the next billing date. Radar Pro and Enterprise are quoted and contracted separately. Prices are in US dollars and exclude VAT or other taxes where applicable; for business customers established in another EU country the reverse-charge mechanism applies. Payments are processed by Stripe; we never see or store card details. Until online payment is available for a plan, we send a secure payment link by email and the 48-hour delivery period starts on payment.

4. Refunds and cancellation

Exposure Report: if the report tells you nothing you did not already know, email us within 14 days of delivery and we refund the fee in full, no questions asked. Radar: the first month is refundable within 14 days; later months are not refundable, and cancelling stops further billing. If you buy as a consumer, you also keep your statutory 14-day right of withdrawal; by asking for delivery within 48 hours you ask us to start immediately, and our refund guarantee applies in any case.

5. Privacy

Controller: Great Heights Systems S.L., contact hello@southamptonintelligence.com.

What we process and why. (a) Customers: work email, optional name and profile label, the eight anonymous answers, the generated report, reviewer notes, order and payment status — to provide the service you ordered (contract) and to keep accounting records (legal obligation). The answers describe bands, jurisdictions and plans; they do not identify a person. Optional uploaded documents (Radar Pro) must be redacted, are stored encrypted and are deleted on request. (b) Business contacts: when we contact professionals about the service, we use business contact details published in official registers and on firm websites (for example SEC, FCA, CNMV, FINMA and DFSA registers) on the basis of our legitimate interest in offering a relevant professional service. Every message offers a one-click or reply-to opt-out and we stop immediately when asked.

Who processes data for us. Hetzner Online (hosting, EU), Cloudflare (domain and DNS), Stripe (payments) and Resend (email delivery). Transfers outside the EU/EEA rely on the European Commission's standard contractual clauses or adequacy decisions. We do not sell data or share it for advertising.

How long. Order and invoice records: six years (Spanish commercial and tax law). Answers and reports: for the life of the account or subscription, and deleted earlier on request unless needed for those records. Outreach contact data: until you object, or 24 months without interaction.

Your rights. Access, rectification, erasure, objection (including to any outreach), restriction and portability, by writing to hello@southamptonintelligence.com. You may complain to the Spanish data-protection authority (AEPD, aepd.es) or, in the UK, to the ICO.

6. Cookies

The public site uses no tracking, advertising or analytics cookies. The only cookie is a strictly necessary session cookie for the administrators' area. Stripe sets its own cookies on its payment pages, governed by Stripe's policy.

7. Accuracy and updates

Each measure carries a verification date and a source. We re-verify after fiscal events in covered jurisdictions and at least weekly, but legislation changes and we do not guarantee completeness or that a proposal will or will not pass. “Likelihood” labels are judgements, not forecasts.

8. Liability

To the extent permitted by law, our liability for any claim relating to the service is limited to the fees paid for the report or subscription period concerned. We are not liable for decisions taken on the basis of the report. Nothing in these terms limits liability that cannot be limited by law.

9. Governing law

These terms are governed by Spanish law. Disputes are submitted to the courts of Barcelona, without prejudice to any mandatory right of a consumer to sue in the courts of their domicile.